![]() ![]() The Audio Gateway is the brains of the Mercedes-Benz COMAND system. You need to figure out which component is defective by bypassing each component until you find the problem. When one of your components goes down, your COMAND will stop functioning. The fiber optic cables are used to transmit the sound signal of your Mercedes-Benz between the different units for better sound quality and faster transfer rates. Troubleshooting the fiber-optic loop is the next step that you should do if removing the fuses does not solve the no-sound problem. A fuse chart for your model can be found on your fuse box, use the chart to identify the fuses for these components. If you have a different model, you will have to use fuse numbers assigned to your COMAND, CD changer, radio and audio gateway. Take note: The fuse number will depend on the model of Mercedes-Benz that you have. Take out the key from the ignition and don’t turn on the car for at least 15 minutes.The second fuse box may be on the left side of the trunk.Pry the side cover, look for fuse 26 and 28 and remove both fuses. Find the fuse box under the dashboard.How to perform a soft reset of the COMAND / NAV Radio System If this happens repeatedly, a professional Mercedes Benz repair technician or mechanic can help check any updates for your COMAND / navigation unit. This normally restores the systems to working order. Doing a soft reset for these systems will force the head unit to rest. For you to do that, you will need to remove the fuses for the CD Changer, COMAND/ NAV / DVD Player / Radio, Audio Gateway AGW, and the Voice Unit if it is equipped with one, for at least 10 minutes. The most common solution to fix any of these issues is to try to perform a soft reset of the COMAND unit. radio shuts off randomly, turns on and then off We have listed down common issues with the Mercedes-Benz COMAND system, including problems with Are you having trouble with a non-working radio on your Mercedes-Benz? ![]()
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